Monday, July 23, 2012

Monkey Joe's

A new Monkey Joe's opened up about 10 minutes away from us. For those of you who don't know what it is, check it out: Monkey Joes. Little Man and I were excited to join some friends there for a playdate, and hoped it was going to be a good time. We've been to a couple of bounce house places, and I'm sad to say this is my least favorite one. First reason is price value. I was charged $5 for baby girl, seriously she doesn't do much of anything but sit there, and little man was $8, which is reasonable. My problem was most bounce house places don't charge for 2 and under, but Monkey Joe's do. Needless to say, I wasn't a happy camper. They do have a lot of staff watching the children and making sure nothing happens, so that was a plus. Besides bounce houses, they also have arcades, which in general I wish all bounce house facilities didn't have, but I know that is how they make their money.

**************Edited on Jul 24*************************************************
So after writing this blog last night, I wrote to Monkey Joe's as well and pretty much told them what happened and I got a response back! Here is what it said:


Ms. Plana,

I am extremely saddened to hear about your experience at Monkey Joe's.  Under two year olds are a little tricky, since some are more adventurous than others. The rule of thumb is, if they are going to play, then it's $5.  That's exactly what should've of been expressed  to you when you walked in. Could you please let me know what day and approximately what time you were there to address this matter appropriately? Also, I would like to send you your admission fee back, so if you could please let me know where to mail it. If you have any other children over 2, I would like to also send you a frequent user card, which is good for ten free visits. Again, I apologize for the experience you encountered and assure it will be taken care of immediately.
Sincerely,
Michelle Wehn
Owner/operator

So wohoo to good customer service! I guess we will be going back and trying it out. 

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